Returns & Exchanges
Thank you for making your purchase at CIRCA PIERCING. We hope that it meets your expectations and even exceeds them, but if this is not the case, we will accept the return and/or exchange of our products within the first 30 days from the date of purchase, when these:
-Present manufacturing defects;
-They are not the expected by the client;
-The size is not adequate
In all the aforementioned cases, the products must be returned in perfect condition, in their original packaging and without showing signs of use; otherwise, no change or refund will be made.
The return must be made within the first 30 days from the date of purchase.
In order for us to process the return and/or exchange of your product, you must contact us by sending an email to circapiercing@gmail.com reporting your situation.
We will need you to inform us if you want to:
-the return of the money, or
-a voucher for the value of the product for future purchases, or
-the exchange of the product for another
If your request meets the requirements of our Returns Policy, our Customer Service team will contact you and explain the steps to follow.
Once the product is in our store, we will verify that everything is correct and meets the aforementioned requirements and we will proceed with the exchange or return, as the case may be.
DELIVERY COSTS FOR EXCHANGES OR RETURNS:
The shipping costs for CHANGES of size or product will be assumed by the client, except in cases in which the CHANGE is requested due to having received a different product from the one purchased; or for defects or failures in the products received.
In case of RETURNS and request for a refund of the money, the shipping costs will always be borne by the customer.
ESSENTIAL REQUIREMENTS and RETURN TERMS:
Remember that the products must be RETURNED IN THEIR ORIGINAL PACKAGING and NO EXCHANGES OR RETURNS OF PRODUCTS WITH SIGNS OF USE WILL BE ACCEPTED.
You have 30 days from the date of purchase of your product to request an exchange or return. Once we accept your request, you have three days to return the product to our store.
For your safety and the safety of all our clients, all the jewels used for a new piercing in our physical stores "CIRCA TATTOO & LUXURY PIERCING" are for final sale. Piercing services and placement fees are non-refundable. Items purchased on our website cannot be returned to our physical stores.
-Present manufacturing defects;
-They are not the expected by the client;
-The size is not adequate
In all the aforementioned cases, the products must be returned in perfect condition, in their original packaging and without showing signs of use; otherwise, no change or refund will be made.
The return must be made within the first 30 days from the date of purchase.
In order for us to process the return and/or exchange of your product, you must contact us by sending an email to circapiercing@gmail.com reporting your situation.
We will need you to inform us if you want to:
-the return of the money, or
-a voucher for the value of the product for future purchases, or
-the exchange of the product for another
If your request meets the requirements of our Returns Policy, our Customer Service team will contact you and explain the steps to follow.
Once the product is in our store, we will verify that everything is correct and meets the aforementioned requirements and we will proceed with the exchange or return, as the case may be.
DELIVERY COSTS FOR EXCHANGES OR RETURNS:
The shipping costs for CHANGES of size or product will be assumed by the client, except in cases in which the CHANGE is requested due to having received a different product from the one purchased; or for defects or failures in the products received.
In case of RETURNS and request for a refund of the money, the shipping costs will always be borne by the customer.
ESSENTIAL REQUIREMENTS and RETURN TERMS:
Remember that the products must be RETURNED IN THEIR ORIGINAL PACKAGING and NO EXCHANGES OR RETURNS OF PRODUCTS WITH SIGNS OF USE WILL BE ACCEPTED.
You have 30 days from the date of purchase of your product to request an exchange or return. Once we accept your request, you have three days to return the product to our store.
For your safety and the safety of all our clients, all the jewels used for a new piercing in our physical stores "CIRCA TATTOO & LUXURY PIERCING" are for final sale. Piercing services and placement fees are non-refundable. Items purchased on our website cannot be returned to our physical stores.